We offer remote support services which allow us to take over your computer and fix many issues like printer installation, computer optimization, evaluation to determine what is the problem and more.
The minimum charge for the Remote Service is $15.00 for the first 15 minutes then increases $20.00 every 15 minutes.
Yes it is. However we will be limited to what we can fix using Remote Access Services. This especially apply to computer infected with certain type of Trojan and Root Kit viruses. We will be able to determine that after few minutes. There will be no charge if we decide that the problem cannot be fixed remotely.
We will talk to you on the phone while performing the service so you will get our full attention.